Frequently Asked Questions

Purchasing | Packaging | Formula | Gel Warmer

Who manufactures EcoVue Ultrasound Gel?
EcoVue Ultrasound Gel is manufactured by HR Pharmaceuticals, Inc., a leading healthcare consumables manufacturer who also manufactures Surgilube and HR Lubricating Jelly.
Where is EcoVue Ultrasound Gel manufactured?
EcoVue Ultrasound Gel is proudly manufactured in the United States (York, PA).
What is the viscosity of EcoVue Ultrasound Gel?
EcoVue Ultrasound Gel offers two gel viscosities. Our original formula is a medium viscosity gel that can be used for a wide variety of procedures that benefit from a gel that easily glides across the procedure area yet doesn’t plow ahead of the transducer. EcoVue HV is a high viscosity gel for procedures that demand a thicker gel with more staying power.
How are the acoustics?
EcoVue Ultrasound Gel produces exceptional image quality and provides stability over a range of temperatures, with heat having virtually no impact on acoustic velocity.
What equipment has EcoVue Ultrasound Gel been approved to use on?
EcoVue Ultrasound Gel has been tested and validated by many of the leading imaging equipment manufacturers. If you have questions regarding specific equipment, please contact us.
Where can I find the Instructions for Use?
The Instructions for Use can be found here.
Where can I find the Safety Data Sheet?
The Safety Data Sheet can be found here.

Purchasing

How do I purchase EcoVue Ultrasound Gel?
EcoVue products are primarily procured through our network of national, regional and independent distributors. If you need assistance gaining access to EcoVue, please contact us. For international distribution, please contact us.
Is EcoVue Ultrasound Gel available on GPO contracts?
EcoVue has been awarded contracts with all national GPOs. Please contact us if you need assistance procuring EcoVue products.
Can I purchase directly from HR Pharmaceuticals?
If you prefer to purchase EcoVue direct, please contact us. We do require product to be purchased in full case quantities.
Can I receive samples of EcoVue Ultrasound Gel for trial/evaluation?
Yes, we would be more than happy to send you samples for trial/evaluation. Please fill out a sample request form, or contact us.

Packaging

What is the shelf-life of EcoVue Ultrasound Gel?
EcoVue Ultrasound Gel has a shelf-life of 36 months from the date of manufacture across all packaging options.
What packaging options are available?
EcoVue Ultrasound Gel is available in a variety of single use packets (sterile & non-sterile) as well as several multi-use options, including an 8.5 oz. bottle, 60g tube, and our patented 8.5 oz. FlexPac®.
Do you make product for the sterile field?
Yes. We manufacture a 20g packet with SafeWrap® for use in the sterile field that is available in our original medium viscosity formula, as well as our high viscosity formula.
Why have a sterile packet without sterile field packaging as it's not truly sterile?
EcoVue products are widely incorporated into sterile procedure kits so the content (gel) needs to be sterile. In addition, there are higher risk departments that prefer a sterile gel, but where a sterile field is not required.
Do you sell/make a 5-Liter cube?
No, we do not offer a 5-Liter cube to discourage the practice of refilling bottles and address today’s stringent infection control requirements aimed at reducing cross-contamination.
Is a 32g packet unique to your portfolio?
Yes. We have found that some procedures often require more than one 20g packet of gel to complete the procedure. The 32g packet is a good option to avoid using two 20g packets and wasting gel. The 32g packet drives down cost and product waste, and thus, has been well-received in the market.

Formula

Does EcoVue Ultrasound Gel contain parabens?
No. EcoVue Ultrasound Gel has a 99% natural formulation that does not contain parabens.
Is EcoVue Ultrasound Gel latex-free?
EcoVue Ultrasound Gel, and its packaging, are not made with natural rubber latex. For more information, please review our Symbols Glossary.
Does EcoVue Ultrasound Gel contain perfumes, fragrances and/or dyes?
No. EcoVue Ultrasound Gel has a 99% natural formulation and is free from perfumes, fragrances and dyes.
Is EcoVue Ultrasound Gel available in a colored gel?
No. EcoVue Ultrasound Gel has a 99% natural formulation that does not contain dyes.
The ingredients aren’t listed on the packaging. Where can I find this information?
The FDA does not require ingredients to be listed on medical devices. If you have any questions regarding our ingredients, please contact us.
I am allergic to certain ingredients. How will I know that I won’t have an adverse reaction to an ingredient in EcoVue Ultrasound Gel?
If there is a specific ingredient(s) you are allergic to, please contact us and we can inform you whether or not that ingredient is in EcoVue Ultrasound Gel.
What is the advantage of not including propylene glycol in the formulation?
Propylene glycol is a known cause of probe delamination and can cause minor skin irritation or allergic reactions in some individuals. By eliminating propylene glycol in our 99% natural formulation, we make our gel gentler on patients and equipment.

Gel Warmer

Can you warm EcoVue Ultrasound Gel?
Yes. Temperature has little to no effect on EcoVue Ultrasound Gel and provides optimal acoustic velocity at any temperature.
Do you make an ultrasound gel warmer?
Yes. The Acclimate Gel Warmer is custom-designed for our 250g FlexPac® flexible packaging to provide consistent warming of the gel throughout the package. The front slot can also accommodate single-use packets and the notched cutout allows for easy access to insert and remove them.
What is the temperature of the Acclimate Warmer?
The Acclimate Gel Warmer is factory set to 104°F +/- 5°F (40°C +/- 2.77°C). Acclimate is a validated Temperature Control Unit that continuously monitors the temperature. The Control Unit eliminates the risks associated with overheating gel and ensures the product complies with the manufacturer’s Instructions For Use. Additionally, the software contained within the device has an automatic shutoff if in the extremely rare occurrence that the Control Unit fails.
How long can EcoVue Ultrasound Gel be kept in the gel warmer?
Based on stability testing and an internal extended use evaluation conducted by HR Pharmaceuticals, Inc., the warming of EcoVue Ultrasound Gel does not have an impact on the shelf life of unopened, sealed EcoVue Ultrasound Gel products. Opened EcoVue Ultrasound Gel products can be warmed in the Acclimate® Gel Warmer (40°C +/- 2.77°C) for up to 28 days and maintain its antimicrobial effectiveness. For more information, please refer to our extended use shelf life & storage information.
How do I clean the Acclimate Gel Warmer?
To clean, unplug the device and allow it to cool down. Use a standard disinfectant wipe to wipe the device down. Do not attempt to disassemble the device and clean internal electrical components.
Can the Acclimate Gel Warmer be mounted on the wall?
Yes, the Acclimate Gel Warmer can be mounted on the wall or placed on the counter.
What is the warranty on the Acclimate Warmer?
The Acclimate Gel Warmer includes a 2-year warranty. For more information, please contact us.
How do I repair the Acclimate Gel Warmer?
DO NOT tamper with or try to service the device yourself for it will void the warranty. If you have any warranty or service questions, please contact HR Pharmaceuticals, Inc. at service@hrpharma.com.

INTRODUCING


All the best features of EcoVue® Ultrasound Gel are now available in a new high viscosity option.

All-natural formula
 Exceptional image quality
 No dyes, fragrances or parabens
 No propylene glycol

NOW on contract with all major GPOs and healthcare distributors.